Features

Client calls, follow-through and team coaching. In one place.

Rapport analyses client conversations and keeps the evidence, relationship history and next steps together. Here is what your team can use day to day.

Explore an example client
01

Client portfolio

See client health, ownership and recent changes. Find the accounts that need a closer look before your next team meeting.

Try the example client →
02

Relationship assessments

Review trust, value, initiative and follow-through, with scores, explanations and the supporting conversations.

Try the example client →
03

Pre-call briefs

Bring the last conversation, completed work, unresolved concerns and a suggested focus into the next client call.

Try the example client →
04

Post-call summaries

Review what was discussed and decided. Confirm suggested actions, then prepare an editable follow-up draft.

Try the example client →
05

Actions and replies

Assign owners and due dates to commitments. See recorded client requests that still need a reply.

Try the example client →
06

Call coaching and practice

Review feedback on listening, questions and clarity. Rehearse renewal, pricing and cancellation conversations.

Explore coaching →

Portfolio

See client health across your portfolio.

See the clients gaining confidence as well as those needing support. Know what’s changing across your portfolio.

Your portfolio

Select a status to explore.

Recent changes

BBirch & Co.Lead quality concerns remain unresolved.34/100 Rapport Score-54 pts · 30 days
CCedar HomeThe next phase is agreed and underway.88/100 Rapport Score+8 pts · 30 days
NNorthstar MediaConfidence returning after a clearer results review.74/100 Rapport Score+18 pts · 30 days
Showing 3 of 83 portfolio clientsExplore below ↓

See the picture. Support your people.

Better client relationships.
One conversation at a time.

Start free trial